The company’s official website has a deep knowledgebase of questions and answers related to iTunes and associated devices, many of which help troubleshoot common problems. iTunes Won't Download: Getting HelpĪpple offers a wide range of support options should you be unable to complete the download of a purchased song. The technology isn’t perfect, and problems do occasionally arise. As long as your purchase goes through, the music you buy should show up automatically on every device you use with your shared Apple ID. In other words, if you buy a song on your iPod, iPad or in iTunes, all devices associated with your Apple ID (and with iCloud enabled) will automatically receive the new song. ITunes utilizes cloud technology to keep track of your purchases across multiple devices. Note that this only works if the song has been hidden previously, so if the song genuinely just hasn't downloaded, this won't rectify the issue.

Scroll to the 'Downloads and Purchases' section and click the 'Manage' button beside 'Hidden Purchases.'įrom here, simply navigate to the item you're looking for and click 'Unhide' to reveal it. Go to 'Account' and then either 'Account Settings' (Mac) or 'View My Account' (PC). However, Apple points out that it is possible to hide music, and this could be why you can't find a song you purchased.

When you buy songs on iTunes, the content should show up by default.

Then click 'Check Downloads,' followed by 'Resume' or 'Resume All.' Check for Hidden Music Alternatively, from the iTunes Store, choose 'Check for Available Downloads.' You'll be prompted to sign into iTunes.

How do i buy a song on itunes